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Choosing Between Cisco Jabber and Microsoft Lync: A quantitative Analysis Methodology for Organizational Decision

Training Options

  •   Duration: 90 Minutes  
  • Recorded Access recorded version only for one participant; unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
    Price: US$289.00
  • Refund Policy


For many organizations, the decision about whether to deploy the Lync client that comes with their enterprise Microsoft licenses or the Free Jabber collaboration client that comes as an extension of their Cisco VoIP and video systems is a real challenge. With two strong political camps often backing each option and the complexity of deciding, many organizations are at a stand-still in making a Unified Communications (UC) decision. And even when a decision is recommended, it is often challenged as subjective and biased.

PKE Consulting have developed a quantitative model to enable teams to work through a comparison. This model uses 16 factors of organizational interoperability and TCO as the value inputs and then enables each vendor offer to be evaluated for each factor. This is tailored to the needs of the organization. After inputting the weighting of the factors, then the vendors are rated in each area as well.

In addition to reviewing the model, this seminar will cover the types of workers in an organization and how UC impacts them. It will also cover the value of video in this decision process. All attendees will receive a copy of the model tool and a complete set of linked PowerPoint charts that can be used to present the decision process and the outcomes to management.

Why should you attend: This webinar will give you a clear understanding of factors to consider when deciding on which Unified Communications (UC) system to recommend in your organization. It will give you both a methodology to understand the use cases for UC and a clear methodology to compare vendors.

Areas Covered in the Session:
  • Major Trends In IT and Telecom
  • Discussion of KISS, Interactions, and Video Value
  • UC and The Major Players
    • Cisco
    • Microsoft
  • New Technologies
  • Evaluation Methodology

Who Will Benefit:
  • CIO
  • VP Infrastructure
  • Director Telecommunications
  • Telecommunications Analyst
Phil Edholm Edholm is the President and Principal of PKE Consulting. PKE consults to end users and vendors in the communications and networking markets. PKE works with our clients to deliver the value of the integration of information and interaction. Whether with Unified Communications or integration of communications and business processes, PKE has the experience and knowledge to transform your organization. Phil is also the organizer of WebRTC World Expo and Conference, the global eco-system event for WebRTC, the next major transformation in technology.

Phil Edholm has over 30 years experience in creating innovation and transformation in networking and communications. Prior to founding PKE , he was Vice President of Technology Strategy and Innovation for Avaya. In this role, he was responsible for defining vision and strategic technology and the integration of the Nortel product portfolio into Avaya. He was responsible for portfolio architecture, standards activities, and User Experience. Prior to Avaya, he was CTO/CSO for the Nortel Enterprise business for 9 years. At Nortel, he led the development of VoIP solutions and multimedia communications as well as IP transport technology. His background includes extensive LAN and data communications experience, including 13 years with Silicon Valley start-ups.

Phil is recognized as an industry leader and visionary. In 2007, he was recognized by Frost and Sullivan with a Lifetime Achievement Award for Growth, Innovation and Leadership in Telecommunications. Phil is a widely sought speaker and has been in the VoiceCon/Enterprise Connect Great Debate three times. He has been recognized by the IEEE as the originator of “Edholm’s Law of Bandwidth” as published in July 2004 IEEE Spectrum magazine and as one of the “Top 100 Voices of IP Communications" by Internet Telephony magazine. Phil was a member of the IEEE 802.3 standards committee, developed the first multi-protocol network interfaces, and was a founder of the Frame Relay Forum. Phil has 16 patents and holds a BSME/EE from Kettering University.

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