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How to Start a BPM program - This has Changed Significantly over the Last Several Years and is much better placed to Ensure Success

Training Options

  • Tuesday, May 19, 2015 |   10:00 AM PDT | 01:00 PM EDT |    Duration: 60 Minutes  
  • Corporate Live 2 to 5 participants from a single location (For multiple locations contact Customer Care)
    Price: US$399.00
  • Corporate Live 6 to 10 participants from a single location (For multiple locations contact Customer Care)
    Price: US$699.00
  • Recorded Access recorded version only for one participant; unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)
    Price: US$219.00
  • Refund Policy


If an organization has decided that they should be transforming itself towards providing a more efficient and effective service to its customers, while reducing costs, then having a business process focus is essential. They believe that if they start the transformation slowly and incrementally that they will build skills and momentum within an organization.

Starting in this manner can only lead to limited success, and usually will not enable organizational wide transformation.

In this webinar you will learn why this is the case and what you can do to have a much better success rate.
  • Why bottom-up doesn't work, and why a top-down approach increases your likelihood of success
  • The six critical success factors for BPM (transformation) success
  • How to not only ensure initial success, but also how to continue this success into the future

Why should you attend:
  • What some of the largest organizations in the world have learned about commencing and implementing a process focused organization wide transformation program
  • You will learn the six critical success factors to ensure success
  • Start Bottom-up or Top-Down - which works and which doesn't and why?
  • What are the critical aspects or components that you should have in place and in which sequence?

Areas Covered in the Session:
  • What is organization wide process transformation?
  • How should we start? Bottom-up or top-down?
  • What are the Foundations and Enablement components required to build success?
  • What are the six Critical Success Factors?
  • What have large global organizations learned and do we need to do differently to ensure success?

Who Will Benefit:
  • Project Managers
  • Project Directors
  • Program Managers
  • Program Directors
  • Managers of PM's and PD's
  • Business Managers responsible for the Execution of Projects
John Jeston has a background as a business executive with over 30 years’ experience across several industries. His major strengths are in process management, improvement and innovation; project management; outsourcing, vendor selection, negotiation and management, business case development; financial and insurance systems. John is a senior business manager with a highly successful track record improving organisations and performance. He has advised at the most senior levels of organisations (CEO, COO, CIO, and business heads) on their most challenging business issues. John has demonstrated an ability in assisting to effect significant and lasting change in business and organisations.

John has completed these activities throughout Australia, Saudi Arabia, United Kingdom, Mexico, southern Africa, Europe and SE Asia. He is a Master Project Director. John has had roles as a CIO, HR Director, Business Unit Manager, Partner in consultancy and has managed multi-million dollar projects within large companies, institutions and government bodies. John has also acted as a business coach and mentor to staff and CEO’s.

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